Chronic Care Management (CCM)

What Is Chronic Care Management?

Chronic Care Management is a Medicare-supported program designed to help patients manage two or more chronic conditions that are expected to last at least 12 months (or until the end of life) and that place the patient at significant risk of decline or complications.

Examples of chronic conditions include:

  • Diabetes
  • Hypertension
  • Heart disease
  • COPD
  • Arthritis
  • Depression
  • Chronic kidney disease

Chronic Care Management helps ensure patients receive consistent support between office visits, improving outcomes, enhancing communication, and reducing unnecessary hospitalizations.

What CCM Includes:

Each month, eligible patients receive:

Ongoing monitoring of health status

At least 20 minutes of non-face-to-face care coordination

Medication management and review

Coordination with specialists and other providers

24/7 access to care team support for urgent needs

Who is Eligible:

Patients may qualify if they:

Require ongoing care coordination

Have two or more chronic conditions

Have conditions expected to last at least 12 months